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Profile Jake Weiss
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Message 67123 - Posted: 21 Feb 2018, 15:15:52 UTC
Last modified: 21 Feb 2018, 18:42:37 UTC

Hi Everyone,

There will be a scheduled server outage today around 1pm. This should be a brief outage while we install some additional RAM in the server.

Thank you for your understanding.

Jake

***

The server has been upgraded. Let me know if you see any more database errors or other hiccups here.

***

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Message 67127 - Posted: 22 Feb 2018, 11:09:47 UTC - in response to Message 67123.

Hi Everyone,

There will be a scheduled server outage today around 1pm. This should be a brief outage while we install some additional RAM in the server.

Thank you for your understanding.

Jake

***

The server has been upgraded. Let me know if you see any more database errors or other hiccups here.

***


WOW that was fast AND it seems to have helped ALOT for my own numbers!!! My inconclusives went down significantly overnight and I now have ZERO unsent work units!!!

THANK YOU JAKE!!!!

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Message 67131 - Posted: 23 Feb 2018, 20:17:47 UTC

The database server app is generating database errors. It is not receiving work or responding to user-requested updates. This has been going on for hours.
____________

Andrea Tosatto - Italy
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Message 67135 - Posted: 24 Feb 2018, 15:16:21 UTC
Last modified: 24 Feb 2018, 15:32:36 UTC

I'm experiencing some problems after the update..

on 2 new machine project attaches regularly but didn't download the project executables.. this is a host attached some minutes ago but i have the same problem on a different machine and also with different user:

24/02/2018 15:57:09 | | Fetching configuration file from http://milkyway.cs.rpi.edu/milkyway/get_project_config.php
24/02/2018 15:57:36 | Milkyway@Home | Master file download succeeded
24/02/2018 15:57:41 | Milkyway@Home | Sending scheduler request: Project initialization.
24/02/2018 15:57:41 | Milkyway@Home | Requesting new tasks for CPU and AMD/ATI GPU
24/02/2018 15:57:42 | Milkyway@Home | Scheduler request completed: got 0 new tasks
24/02/2018 15:57:42 | Milkyway@Home | No tasks sent
24/02/2018 15:57:42 | Milkyway@Home | Tasks for CPU are available, but your preferences are set to not accept them
24/02/2018 15:57:42 | Milkyway@Home | Tasks for NVIDIA GPU are available, but your preferences are set to not accept them
24/02/2018 15:57:46 | | Resuming file transfers


But c:\programdata\boinc\project\milkyway folder is empty and all other future tries to update manual and automatic on both machines always give me:

24/02/2018 16:03:13 | Milkyway@Home | update requested by user
24/02/2018 16:03:13 | Milkyway@Home | Sending scheduler request: Requested by user.
24/02/2018 16:03:13 | Milkyway@Home | Requesting new tasks for AMD/ATI GPU
24/02/2018 16:03:15 | Milkyway@Home | Scheduler request completed: got 0 new tasks


Hosts 766764 and 766741

Tried to reset and remove/reattach to project, also to reinstall latest boinc but always with same result..

Another Host 766182 attached to project before maintenance downloads workunits without hiccups

(EDIT)
after some time it downloads the executable and the first workunit.. but then updates always returns "Scheduler request completed: got 0 new tasks"

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Message 67136 - Posted: 24 Feb 2018, 22:17:27 UTC

I think this says BOINC client sees CPU and AMD cards:

24/02/2018 15:57:41 | Milkyway@Home | Requesting new tasks for CPU and AMD/ATI GPU

But preferences say you are only set to receive NV tasks:
24/02/2018 15:57:42 | Milkyway@Home | Tasks for CPU are available, but your preferences are set to not accept them.
..so nothing is downloaded.

766764 has tasks but 766741 has nothing. Is Win10/766741 the one with the above line about NV tasks?

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Message 67139 - Posted: 25 Feb 2018, 23:52:36 UTC

Also not receiving any ATI workunits on my side, just like Andrea Tosatto:

26/02/2018 00:45:10 | Milkyway@Home | Sending scheduler request: To fetch work.
26/02/2018 00:45:10 | Milkyway@Home | Requesting new tasks for AMD/ATI GPU
26/02/2018 00:45:12 | Milkyway@Home | Scheduler request completed: got 0 new tasks

And this on a new host as well as on an old one. Already since 14h or so like this. (Had anyway no internet before that so I am not sure when the problem started but it seems like the server update is creating a new problem..)

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Message 67140 - Posted: 26 Feb 2018, 0:08:39 UTC - in response to Message 67139.

My bad: only the new host (setup today) exhibits this behavior. The old one does get new tasks.
The master file also did not download and the milkyway folder is created but empty.
A bit weird..can it be that the server update causes a bug with new hosts or should I try something else on my side?

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Message 67141 - Posted: 26 Feb 2018, 0:29:45 UTC - in response to Message 67140.

My bad: only the new host (setup today) exhibits this behavior. The old one does get new tasks.
The master file also did not download and the milkyway folder is created but empty.
A bit weird..can it be that the server update causes a bug with new hosts or should I try something else on my side?


Try restting the Project on that pc and see if that helps, you will lose all of your existing tasks both cpu and gpu if you have any but it could fix it too. In an extreme move you could try copying the file from the pc that works to the one that doesn't.

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Message 67142 - Posted: 26 Feb 2018, 8:13:47 UTC - in response to Message 67141.

Thanks, resetting the project did not help.
I do get a message that the master file was successfully downloaded however the milkyway folder in programdata is still empty and I still get the 0 tasks available message.
Will try your other suggestion to copy the master file from the older host when home.

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Message 67143 - Posted: 26 Feb 2018, 8:49:10 UTC

Yes me too. Reset project, detached and reattached about 5 times. Even uninstalled and reinstalled BOINC. No tasks, won't even download executable file.

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Message 67144 - Posted: 26 Feb 2018, 12:30:06 UTC
Last modified: 26 Feb 2018, 12:33:52 UTC

No tasks for anyone at the moment seems to be a database error.

26/02/2018 10:25:26 PM | Milkyway@Home | Sending scheduler request: To report completed tasks. 26/02/2018 10:25:26 PM | Milkyway@Home | Reporting 60 completed tasks 26/02/2018 10:25:26 PM | Milkyway@Home | Requesting new tasks for NVIDIA GPU 26/02/2018 10:25:39 PM | Milkyway@Home | Computation for task de_modfit_13_bundle5_ModfitContraintsWithDisk_4_1519413305_1078054_0 finished 26/02/2018 10:25:39 PM | Milkyway@Home | Starting task de_modfit_13_bundle5_ModfitContraintsWithDisk_3_1519413305_874990_1 26/02/2018 10:25:39 PM | Milkyway@Home | Scheduler request completed: got 0 new tasks 26/02/2018 10:25:39 PM | Milkyway@Home | Server can't open database


System Admins should get onto this I hope.


EDIT: Now fixed, returned all completed and got new work for my 1080 ti
____________

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Message 67145 - Posted: 26 Feb 2018, 14:31:58 UTC - in response to Message 67144.
Last modified: 26 Feb 2018, 15:08:23 UTC

Yes the database was unavailable for a while. And indeed my old host can now again get new tasks.
However this is entirely a different problem from the fact that NEW hosts seem not to be able to get either masterfile nor any task at all at the moment.
I really hope the admins can look into it...

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Message 67146 - Posted: 26 Feb 2018, 16:40:24 UTC - in response to Message 67145.

Yes the database was unavailable for a while. And indeed my old host can now again get new tasks.
However this is entirely a different problem from the fact that NEW hosts seem not to be able to get either masterfile nor any task at all at the moment.
I really hope the admins can look into it...


Please post the 1st 100 lines of the log after starting the client in another thread.

Profile Jake Weiss
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Message 67147 - Posted: 26 Feb 2018, 17:25:08 UTC

There was a database connection issue over the weekend. Sorry, somehow the max connection limit in our database config got changed back to an old value. I have it fixed now and it shouldn't be an issue anymore.

Sorry for the issues.

Jake

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Message 67148 - Posted: 26 Feb 2018, 21:27:40 UTC - in response to Message 67146.

Regarding the problem with new hosts not getting nor masterfile nor tasks here the starting log of the client:

26/02/2018 22:22:24 | | cc_config.xml not found - using defaults
26/02/2018 22:22:24 | | Starting BOINC client version 7.8.3 for windows_x86_64
26/02/2018 22:22:24 | | log flags: file_xfer, sched_ops, task
26/02/2018 22:22:24 | | Libraries: libcurl/7.47.1 OpenSSL/1.0.2g zlib/1.2.8
26/02/2018 22:22:24 | | Data directory: C:\ProgramData\BOINC
26/02/2018 22:22:24 | | Running under account IKI
26/02/2018 22:22:25 | | OpenCL: AMD/ATI GPU 0: AMD FirePro S9150 (driver version 2348.3, device version OpenCL 2.0 AMD-APP (2348.3), 16384MB, 16384MB available, 4641 GFLOPS peak)
26/02/2018 22:22:25 | | Host name: Charybde
26/02/2018 22:22:25 | | Processor: 16 AuthenticAMD AMD Ryzen 7 1700X Eight-Core Processor [Family 23 Model 1 Stepping 1]
26/02/2018 22:22:25 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 htt pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 svm sse4a osvw skinit wdt tce topx page1gb rdtscp fsgsbase bmi1 smep
26/02/2018 22:22:25 | | OS: Microsoft Windows 8.1: Professional x64 Edition, (06.03.9600.00)
26/02/2018 22:22:25 | | Memory: 15.93 GB physical, 18.81 GB virtual
26/02/2018 22:22:25 | | Disk: 232.54 GB total, 192.34 GB free
26/02/2018 22:22:25 | | Local time is UTC +1 hours
26/02/2018 22:22:25 | | VirtualBox version: 5.1.26
26/02/2018 22:22:25 | Milkyway@Home | Found app_config.xml
26/02/2018 22:22:25 | Milkyway@Home | Your app_config.xml file refers to an unknown application 'milkyway'. Known applications: None
26/02/2018 22:22:25 | Milkyway@Home | URL http://milkyway.cs.rpi.edu/milkyway/; Computer ID 766869; resource share 150
26/02/2018 22:22:25 | | General prefs: from http://setiathome.berkeley.edu/ (last modified 10-May-2015 18:31:50)
26/02/2018 22:22:25 | | Host location: none
26/02/2018 22:22:25 | | General prefs: using your defaults
26/02/2018 22:22:25 | | Reading preferences override file
26/02/2018 22:22:25 | | Preferences:
26/02/2018 22:22:25 | | max memory usage when active: 8158.30 MB
26/02/2018 22:22:25 | | max memory usage when idle: 14684.95 MB
26/02/2018 22:22:25 | | max disk usage: 192.32 GB
26/02/2018 22:22:25 | | max CPUs used: 15
26/02/2018 22:22:25 | | suspend work if non-BOINC CPU load exceeds 25%
26/02/2018 22:22:25 | | (to change preferences, visit a project web site or select Preferences in the Manager)
26/02/2018 22:22:26 | Milkyway@Home | Sending scheduler request: To fetch work.
26/02/2018 22:22:26 | Milkyway@Home | Requesting new tasks for AMD/ATI GPU
26/02/2018 22:22:28 | Milkyway@Home | Scheduler request completed: got 0 new tasks

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Message 67149 - Posted: 26 Feb 2018, 21:29:36 UTC - in response to Message 67148.

I have already an app_config.xml because I pasted my usual setup in the milkyway folder.
Otherwise it is empty.

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Message 67150 - Posted: 26 Feb 2018, 21:52:56 UTC - in response to Message 67148.

Last update, and in the hope of narrowing the problem:
-I again deleted milkyway, re-attached the project. The milkyway folder still being empty after that I pasted the contents of the milkyway folder from my working old host.

Same result. Still reporting 0 tasks.

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Message 67151 - Posted: 26 Feb 2018, 22:52:59 UTC - in response to Message 67150.

Last update, and in the hope of narrowing the problem:
-I again deleted milkyway, re-attached the project. The milkyway folder still being empty after that I pasted the contents of the milkyway folder from my working old host.

Same result. Still reporting 0 tasks.


Please split your issue into a new thread as it is not related to the Server maintenance.

Andrea Tosatto - Italy
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Message 67156 - Posted: 27 Feb 2018, 16:48:15 UTC

An update, machine continues to refuse to download executables.. here it is my boinc log.

Project was removed and reattached:

27/02/2018 17:43:12 | | Starting BOINC client version 7.8.3 for windows_x86_64
27/02/2018 17:43:12 | | log flags: file_xfer, sched_ops, task
27/02/2018 17:43:12 | | Libraries: libcurl/7.47.1 OpenSSL/1.0.2g zlib/1.2.8
27/02/2018 17:43:12 | | Data directory: C:\ProgramData\BOINC
27/02/2018 17:43:12 | | Running under account andreat
27/02/2018 17:43:13 | | OpenCL: AMD/ATI GPU 0: AMD Radeon HD 7800 Series (driver version 2348.3, device version OpenCL 1.2 AMD-APP (2348.3), 2048MB, 2048MB available, 2304 GFLOPS peak)
27/02/2018 17:43:14 | | Host name: IDK-ADMIN
27/02/2018 17:43:14 | | Processor: 4 GenuineIntel Intel(R) Xeon(R) CPU X3360 @ 2.83GHz [Family 6 Model 23 Stepping 7]
27/02/2018 17:43:14 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 syscall nx lm vmx smx tm2 pbe
27/02/2018 17:43:14 | | OS: Microsoft Windows 10: Professional x64 Edition, (10.00.16299.00)
27/02/2018 17:43:14 | | Memory: 8.00 GB physical, 10.00 GB virtual
27/02/2018 17:43:14 | | Disk: 106.98 GB total, 24.11 GB free
27/02/2018 17:43:14 | | Local time is UTC +1 hours
27/02/2018 17:43:14 | Einstein@Home | Found app_config.xml
27/02/2018 17:43:14 | PrimeGrid | Found app_config.xml
27/02/2018 17:43:14 | | Config: GUI RPC allowed from any host
27/02/2018 17:43:14 | | Config: use all coprocessors
27/02/2018 17:43:14 | climateprediction.net | URL http://climateprediction.net/; Computer ID 1359714; resource share 10
27/02/2018 17:43:14 | Collatz Conjecture | URL https://boinc.thesonntags.com/collatz/; Computer ID 523560; resource share 35
27/02/2018 17:43:14 | Collatz Conjecture | Your current settings do not allow tasks from this project. Per risolvere il problema segui questa procedura, cambia le Preferenze del progetto nella pagina web del tuo Profilo.
27/02/2018 17:43:14 | Einstein@Home | URL http://einstein.phys.uwm.edu/; Computer ID 11790654; resource share 55
27/02/2018 17:43:14 | LHC@home | URL https://lhcathome.cern.ch/lhcathome/; Computer ID 10356328; resource share 20
27/02/2018 17:43:14 | PrimeGrid | URL http://www.primegrid.com/; Computer ID 490904; resource share 55
27/02/2018 17:43:14 | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 7535124; resource share 10
27/02/2018 17:43:14 | World Community Grid | URL http://www.worldcommunitygrid.org/; Computer ID 3664125; resource share 55
27/02/2018 17:43:14 | | General prefs: from http://milkyway.cs.rpi.edu/milkyway/ (last modified 24-Feb-2018 10:11:25)
27/02/2018 17:43:14 | | Computer location: home
27/02/2018 17:43:14 | | General prefs: no separate prefs for home; using your defaults
27/02/2018 17:43:14 | | Reading preferences override file
27/02/2018 17:43:14 | | Preferences:
27/02/2018 17:43:14 | | max memory usage when active: 4095.59 MB
27/02/2018 17:43:14 | | max memory usage when idle: 7372.05 MB
27/02/2018 17:43:14 | | max disk usage: 23.71 GB
27/02/2018 17:43:14 | | max CPUs used: 2
27/02/2018 17:43:14 | | (to change preferences, visit a project web site or select Preferences in the Manager)
27/02/2018 17:43:30 | | Fetching configuration file from http://milkyway.cs.rpi.edu/milkyway/get_project_config.php
27/02/2018 17:43:46 | Milkyway@Home | Master file download succeeded
27/02/2018 17:43:52 | Milkyway@Home | Sending scheduler request: Project initialization.
27/02/2018 17:43:52 | Milkyway@Home | Requesting new tasks for CPU and AMD/ATI GPU
27/02/2018 17:43:54 | Milkyway@Home | Scheduler request completed: got 0 new tasks
27/02/2018 17:43:54 | Milkyway@Home | No tasks sent
27/02/2018 17:43:54 | Milkyway@Home | Tasks for CPU are available, but your preferences are set to not accept them
27/02/2018 17:43:54 | Milkyway@Home | Tasks for NVIDIA GPU are available, but your preferences are set to not accept them


Milkyway folder is empty, no executables or workunits retreived.

On the other 2 hosts i mentioned before everything is regular (upload/download)

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Message 67160 - Posted: 28 Feb 2018, 11:31:58 UTC - in response to Message 67156.

An update, machine continues to refuse to download executables.. here it is my boinc log.

Milkyway folder is empty, no executables or workunits retreived.

On the other 2 hosts i mentioned before everything is regular (upload/download)


Reinstall the video card drivers, you are running Win10 and if you look you will see it's not using a driver that is capable of crunching.

Here is a Win7 machine that works:
2] AMD AMD Radeon HD 7870/7950/7970/R9 280/R9 280X series (Tahiti) (3072MB) driver: 1.4.1848 OpenCL: 1.2

Here is the Win10 one that doesn't:
AMD AMD Radeon HD 7800 Series (2048MB) OpenCL: 1.2

This is a common problem with Win10!!

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