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jokerdm

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Message 54352 - Posted: 9 May 2012, 8:11:30 UTC

Hello everybody.
I crunch an important amount of WU long time ago, when this project begins.
Now, I return to BOINC after a couple of years disconnected and that I find in my account, is all my credits lost!

Could anybody tell me what happen?
I need help to restore my statics!

Greetings.
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Profilemikey
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Message 54353 - Posted: 9 May 2012, 10:55:28 UTC - in response to Message 54352.  

Hello everybody.
I crunch an important amount of WU long time ago, when this project begins.
Now, I return to BOINC after a couple of years disconnected and that I find in my account, is all my credits lost!

Could anybody tell me what happen?
I need help to restore my statics!

Greetings.


Contact an Admin, you are probably not using the same account as before.
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ProfileBlurf
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Message 54358 - Posted: 9 May 2012, 20:11:09 UTC - in response to Message 54353.  

This has been escalated.

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Fred E.

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Message 54364 - Posted: 10 May 2012, 10:31:20 UTC

The account you're posting from is 71431 . Is
21320 your previous account? It has the same username and country (Spain), but I can't compare computers because yours are hidden on 71431 and we can't see the e-mail addresses. If it is your old account, you must have used a different e-mail address to open the new account

If that's the account and if you remember the e-mail address and password, you can log on to it to confirm. Then complete your tasks on hand, detach, and attach to the other account.


Fred

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Message boards : Number crunching : Returning user :: All my credit is lost!

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