Geez you people are cranky. The sky isn't falling. The database got corrupted last night (most likely because the controller is indeed bad). So we're ordering a new controller and getting the database repaired.

I do not think that we are/were cranky.
If it were a thing here a thing there it would be one thing.
But the fact is that those single 'things' happen frequently and some people tend to get a little upset over it.
When outages, credit deletions and crashes are a regular thing you cannot expect your volunteers to be 'happy' all the time. That is a pipe dream to think so.

---