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WUs sticking on AMD RX 560 GPU

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Mr P Hucker
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Message 67476 - Posted: 17 May 2018, 19:10:56 UTC

On my R9 290, the WUs run smoothly all the way through. But on my RX 560, they seem to pause now and again. What looks like it should take 4.5 minutes takes 9.5 minutes.
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Message 67477 - Posted: 17 May 2018, 19:19:13 UTC - in response to Message 67476.  

Running 1 WU at a time, or multiple?

Pause only at the end? or random/in the middle?

New problem or it's always been that way?

Which OS? Driver version?
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Message 67478 - Posted: 17 May 2018, 19:30:03 UTC - in response to Message 67477.  
Last modified: 17 May 2018, 19:35:05 UTC

1 WU at a time.

Pauses at random points in the middle.

Only got the card 2 days ago, and it's been like that for the whole time.
Here's the results from the offending machine, note the varied runtimes:
https://milkyway.cs.rpi.edu/milkyway/results.php?hostid=774136&offset=0&show_names=0&state=4&appid=
Here's the results from the nicely running 290 machine, note the identical runtimes:
https://milkyway.cs.rpi.edu/milkyway/results.php?hostid=769926&offset=0&show_names=0&state=4&appid=

Windows 10 Home, freshly installed 2 days ago with all updates and latest Radeon driver. All hardware is brand spanking new. Windows hasn't been activated, but should that matter?

I checked it's not overheating, and it's running at 55C. It's in a well ventilated case with five 120mm case fans!

The only thing I can think of that may be missing are the Virtualbox extensions. I had to install these to make another project work on the good machine. The offending machine I just installed the latest boinc from the webpage which includes virtualbox, but no mention of extensions. But I don't think Milkyway needs these?
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Message 67479 - Posted: 17 May 2018, 19:38:13 UTC

That is very weird.... not sure what to say. CPU differences between the two machines maybe?
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Message 67480 - Posted: 17 May 2018, 20:06:25 UTC - in response to Message 67479.  
Last modified: 17 May 2018, 20:08:03 UTC

Both machines are running Asteroids on their CPUs. The good machine has an old 4 core i5 3570K. The offending machine has a brand new i5 8600K. So the machine that's playing up has a less powerful GPU with a CPU that has more cores, each core with more power than the good machine, so I can't see that limiting anything. The WUs are also not showing much in the way of CPU usage, as I'd expect with a faster CPU and slower GPU. When they pause, the main timer ticks on, but not the CPU timer, and the % complete sticks for a minute.

I'll have to look at it tomorrow to see if the GPU usage falls off when it sticks, by looking at the MSI Afterburner software. I neglected to setup remote access for it and it's not where I can easily connect a monitor just now.
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Message 67495 - Posted: 19 May 2018, 11:07:00 UTC - in response to Message 67480.  

Both machines are running Asteroids on their CPUs. The good machine has an old 4 core i5 3570K. The offending machine has a brand new i5 8600K. So the machine that's playing up has a less powerful GPU with a CPU that has more cores, each core with more power than the good machine, so I can't see that limiting anything. The WUs are also not showing much in the way of CPU usage, as I'd expect with a faster CPU and slower GPU. When they pause, the main timer ticks on, but not the CPU timer, and the % complete sticks for a minute.

I'll have to look at it tomorrow to see if the GPU usage falls off when it sticks, by looking at the MSI Afterburner software. I neglected to setup remote access for it and it's not where I can easily connect a monitor just now.


Stop the Asteroids cpu units for the length of one MW workunit and see if the MW units stop stuttering, if so you found the problem.
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Message 67496 - Posted: 19 May 2018, 11:57:53 UTC - in response to Message 67495.  

For some reason it's stopped doing it! The last 24 hours of tasks (one every 5 minutes) have been almost identical times. There are no more taking up to 9 minutes. Oh well, I guess that's good news, although I'll never figure out what was wrong. I've changed nothing at this end, so perhaps the earlier 4-bundle WUs were buggy?
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Message 67502 - Posted: 19 May 2018, 19:53:01 UTC - in response to Message 67496.  

When I restarted the computer just now (for another reason), it's now stalling again. Maybe the card's dodgy and needs to warm up?!
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Message 67515 - Posted: 20 May 2018, 11:14:36 UTC - in response to Message 67502.  

When I restarted the computer just now (for another reason), it's now stalling again. Maybe the card's dodgy and needs to warm up?!


What else is the pc doing that could be causing slowdowns is another option.
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Message 67516 - Posted: 20 May 2018, 11:52:27 UTC - in response to Message 67515.  

It's only running Boinc. Milkyway on the RX 560 GPU, and Asteroids on the six core i5.

Again it's stopped doing it after being running for a while. Very odd.
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Message 67567 - Posted: 4 Jun 2018, 20:07:50 UTC

Hello
I have an Amd Radeon 380X graphic card and I have lot's of computation errors almost 50%
Once again It seams that this project has unsolved computation issues on amd/ati graphic cards.

The team of this...so called "project" is probably not up to the task for fixing their own issues with graphic card computation. It is happenning very often, I mean very very often!

So it's a shit project for me !
I won't waste computation time and electricity on Milkyway anymore despite my respectable score and history.

If, like me you have lot's of computation errors with this...?project?
Crunch on Einstein at home wich is issue and error free !

Sincerly
Elvis
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Message 67571 - Posted: 4 Jun 2018, 20:28:58 UTC - in response to Message 67567.  

No computation errors on my R9 290 or my RX 560. Seems to be limited to certain cards.
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Message 67574 - Posted: 5 Jun 2018, 10:50:44 UTC - in response to Message 67567.  

Hello
I have an Amd Radeon 380X graphic card and I have lot's of computation errors almost 50%
Once again It seams that this project has unsolved computation issues on amd/ati graphic cards.

The team of this...so called "project" is probably not up to the task for fixing their own issues with graphic card computation. It is happenning very often, I mean very very often!

So it's a shit project for me !
I won't waste computation time and electricity on Milkyway anymore despite my respectable score and history.

If, like me you have lot's of computation errors with this...?project?
Crunch on Einstein at home wich is issue and error free !

Sincerly
Elvis


This is spam, you have posted the exact same message in multiple threads, it's your drivers that are the problem, MW isn't recognizing that they are loaded!!
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Message 67575 - Posted: 5 Jun 2018, 10:55:13 UTC - in response to Message 67574.  

Why would Einstein recognise his drivers and not Milkyway? Don't they both use the same OpenCL? Neither needs anything fancy like Virtualbox?
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Message 67578 - Posted: 6 Jun 2018, 10:51:01 UTC - in response to Message 67575.  

Why would Einstein recognise his drivers and not Milkyway? Don't they both use the same OpenCL? Neither needs anything fancy like Virtualbox?


I have no clue but if you look at my AMD pc you can see the driver version listed while on his it is not. One idea could be multiple people using the same pc and MW was by the 2nd user while Einstein was the first user, gpu's don't work for the 2nd and successive workers that way in Windows.
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Message 67579 - Posted: 6 Jun 2018, 14:06:00 UTC - in response to Message 67578.  

Do you mean where yours says "(Cypress/Hemlock)"? Look at mine, they just say "AMD Radeon R9 200 Series (4096MB) OpenCL: 2.0" - no driver version, but they work fine. Similar to his "AMD Radeon (TM) R9 380 Series (4096MB) OpenCL: 2.0", so I doubt that's the problem.

What do you mean by "2nd user"? Are you referring to a WU being run by more than one person to check it's valid? If so I can't see why that doesn't work with GPUs, both users are doing precisely the same work, and they never fail on my GPU.
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