Welcome to MilkyWay@home

Server Issues


Advanced search

Message boards : News : Server Issues
Message board moderation

To post messages, you must log in.

AuthorMessage
ProfileKevin Roux
Volunteer moderator
Project administrator
Project developer
Project scientist

Send message
Joined: 9 Aug 22
Posts: 3
Credit: 506,879
RAC: 701
500 thousand credit badge
Message 74533 - Posted: 21 Oct 2022, 21:04:23 UTC

Hello everyone,

Looks like the server had some issues. I rebooted the server and it seems like everything should be running as it should.

Thanks,
Kevin
ID: 74533 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
Profilemikey
Avatar

Send message
Joined: 8 May 09
Posts: 2984
Credit: 497,604,288
RAC: 194,078
300 million credit badge13 year member badgeextraordinary contributions badge
Message 74534 - Posted: 22 Oct 2022, 1:40:55 UTC - in response to Message 74533.  

Hello everyone,

Looks like the server had some issues. I rebooted the server and it seems like everything should be running as it should.

Thanks,
Kevin


Thank you very much!!
ID: 74534 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
Kiska

Send message
Joined: 31 Mar 12
Posts: 88
Credit: 149,786,185
RAC: 35,892
100 million credit badge10 year member badge
Message 74535 - Posted: 22 Oct 2022, 2:07:34 UTC
Last modified: 22 Oct 2022, 2:08:27 UTC

I have to regretfully inform you that seemed to not have a measureable effect:
ID: 74535 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
zioriga

Send message
Joined: 30 Aug 07
Posts: 17
Credit: 62,435,396
RAC: 2,536
50 million credit badge15 year member badge
Message 74537 - Posted: 22 Oct 2022, 6:13:02 UTC

I have 300 WUs to report

but the update command generate those mewssages

10/22/2022 8:07:36 AM | Milkyway@Home | Fetching scheduler list
10/22/2022 8:07:38 AM | | Project communication failed: attempting access to reference site
10/22/2022 8:07:39 AM | | Internet access OK - project servers may be temporarily down.

and communication deferred 24 hours
ID: 74537 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
.clair.

Send message
Joined: 3 Mar 13
Posts: 54
Credit: 767,015,109
RAC: 13,952
500 million credit badge9 year member badge
Message 74541 - Posted: 22 Oct 2022, 20:08:56 UTC

The website loads quickly now , yesterday it was slow as glue and sometimes with page load timeouts .
ID: 74541 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
ChristianK

Send message
Joined: 13 Jun 20
Posts: 1
Credit: 944,980
RAC: 7
500 thousand credit badge2 year member badge
Message 74555 - Posted: 24 Oct 2022, 21:14:27 UTC - in response to Message 74541.  

I still get the message:
Oct 24 22:53:34 81-7-18-96 boinc[19031]: 24-Oct-2022 22:53:34 [---] Project communication failed: attempting access to reference site
Oct 24 22:53:37 81-7-18-96 boinc[19031]: 24-Oct-2022 22:53:37 [---] Internet access OK - project servers may be temporarily down.

and for a few days my computer does not calculate any new tasks!?
ID: 74555 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
Profilemikey
Avatar

Send message
Joined: 8 May 09
Posts: 2984
Credit: 497,604,288
RAC: 194,078
300 million credit badge13 year member badgeextraordinary contributions badge
Message 74556 - Posted: 25 Oct 2022, 2:36:40 UTC - in response to Message 74555.  

I still get the message:
Oct 24 22:53:34 81-7-18-96 boinc[19031]: 24-Oct-2022 22:53:34 [---] Project communication failed: attempting access to reference site
Oct 24 22:53:37 81-7-18-96 boinc[19031]: 24-Oct-2022 22:53:37 [---] Internet access OK - project servers may be temporarily down.

and for a few days my computer does not calculate any new tasks!?


Keep trying by clicking update in the Projects tab and eventually it will do it's thing
ID: 74556 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
ProfileCyanr & Cinny
Avatar

Send message
Joined: 28 Nov 19
Posts: 4
Credit: 22,948,838
RAC: 16,654
20 million credit badge3 year member badge
Message 74560 - Posted: 25 Oct 2022, 11:29:21 UTC

Now server feeder is down, which cannot accept any reporting

72: 25-Oct-2022 19:24:56 (low) [Milkyway@Home] Sending scheduler request: To report completed tasks.
73: 25-Oct-2022 19:24:56 (low) [Milkyway@Home] Reporting 1 completed tasks
74: 25-Oct-2022 19:24:56 (low) [Milkyway@Home] Not requesting tasks: "no new tasks" requested via Manager
75: 25-Oct-2022 19:25:00 (low) [Milkyway@Home] Scheduler request completed
76: 25-Oct-2022 19:25:00 (low) [Milkyway@Home] Server error: feeder not running
77: 25-Oct-2022 19:25:00 (low) [Milkyway@Home] Project requested delay of 400 seconds
ID: 74560 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
tbachamp

Send message
Joined: 25 May 22
Posts: 1
Credit: 3,937,552
RAC: 31,002
3 million credit badge
Message 74561 - Posted: 25 Oct 2022, 13:00:02 UTC - in response to Message 74533.  

Kevin,
I have 22 completed tasks to report. Here are the log entries I found after I requested a transfer. It seems to indicate something is not running on the server. Would that be a process on the server on your side or something in my BOINC client?

10/25/2022 7:54:12 AM | Milkyway@Home | Sending scheduler request: To report completed tasks.
10/25/2022 7:54:12 AM | Milkyway@Home | Reporting 21 completed tasks
10/25/2022 7:54:12 AM | Milkyway@Home | Requesting new tasks for NVIDIA GPU
10/25/2022 7:54:13 AM | Milkyway@Home | Scheduler request completed: got 0 new tasks
10/25/2022 7:54:13 AM | Milkyway@Home | Server error: feeder not running
10/25/2022 7:54:13 AM | Milkyway@Home | Project requested delay of 400 seconds
Todd
ID: 74561 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
Septimus

Send message
Joined: 8 Nov 11
Posts: 186
Credit: 2,405,163
RAC: 4,672
2 million credit badge11 year member badge
Message 74562 - Posted: 25 Oct 2022, 13:08:21 UTC - in response to Message 74561.  

Main components are down, shown on server status as Not Running.
ID: 74562 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
ProfileKevin Roux
Volunteer moderator
Project administrator
Project developer
Project scientist

Send message
Joined: 9 Aug 22
Posts: 3
Credit: 506,879
RAC: 701
500 thousand credit badge
Message 74566 - Posted: 25 Oct 2022, 18:12:18 UTC - in response to Message 74561.  

Kevin,
I have 22 completed tasks to report. Here are the log entries I found after I requested a transfer. It seems to indicate something is not running on the server. Would that be a process on the server on your side or something in my BOINC client?

10/25/2022 7:54:12 AM | Milkyway@Home | Sending scheduler request: To report completed tasks.
10/25/2022 7:54:12 AM | Milkyway@Home | Reporting 21 completed tasks
10/25/2022 7:54:12 AM | Milkyway@Home | Requesting new tasks for NVIDIA GPU
10/25/2022 7:54:13 AM | Milkyway@Home | Scheduler request completed: got 0 new tasks
10/25/2022 7:54:13 AM | Milkyway@Home | Server error: feeder not running
10/25/2022 7:54:13 AM | Milkyway@Home | Project requested delay of 400 seconds
Todd


There were some server issues at the time you posted but everything should be running fine now. Are you still unable to report your completed tasks?
ID: 74566 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
ProfileMarcin
Avatar

Send message
Joined: 18 Jun 09
Posts: 9
Credit: 3,784,399
RAC: 29,371
3 million credit badge13 year member badge
Message 74567 - Posted: 25 Oct 2022, 20:07:18 UTC
Last modified: 25 Oct 2022, 20:21:05 UTC

can confirm - as of 25.X.22 - regularly getting the error internet access ok ut project servers are unreachable from BOINC logs on the Milkyway@Home project
did some drive crash again?
ID: 74567 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
Profilemikey
Avatar

Send message
Joined: 8 May 09
Posts: 2984
Credit: 497,604,288
RAC: 194,078
300 million credit badge13 year member badgeextraordinary contributions badge
Message 74568 - Posted: 25 Oct 2022, 22:59:01 UTC - in response to Message 74567.  

can confirm - as of 25.X.22 - regularly getting the error internet access ok ut project servers are unreachable from BOINC logs on the Milkyway@Home project
did some drive crash again?


Server status shows everything running at 7pm East Coast US time
ID: 74568 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
Profilealk44
Avatar

Send message
Joined: 2 Mar 20
Posts: 100
Credit: 168,038,605
RAC: 560,731
100 million credit badge2 year member badge
Message 74569 - Posted: 26 Oct 2022, 3:11:30 UTC - in response to Message 74568.  

can confirm - as of 25.X.22 - regularly getting the error internet access ok ut project servers are unreachable from BOINC logs on the Milkyway@Home project
did some drive crash again?


Server status shows everything running at 7pm East Coast US time



Server status shows everything is still running at 11pm Eastern Time.
We're on a roll!!!
ID: 74569 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
ProfileKeith Myers
Avatar

Send message
Joined: 24 Jan 11
Posts: 642
Credit: 497,779,436
RAC: 196,621
300 million credit badge11 year member badgeextraordinary contributions badge
Message 74613 - Posted: 31 Oct 2022, 23:54:39 UTC

This message goes out to Tom and the new admins. When you get to the job of rebuilding the servers software, you should try and implement the newest code pull request for fixing the overfetch situation with MT N-body tasks.

https://boinc.berkeley.edu/forum_thread.php?id=14827#110278

https://github.com/BOINC/boinc/pull/4992
ID: 74613 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
ProfileTom Donlon
Volunteer moderator
Project administrator
Project developer
Project tester
Project scientist

Send message
Joined: 10 Apr 19
Posts: 372
Credit: 97,480,205
RAC: 132,470
50 million credit badge3 year member badge
Message 74667 - Posted: 14 Nov 2022, 15:35:44 UTC - in response to Message 74613.  

This message goes out to Tom and the new admins. When you get to the job of rebuilding the servers software, you should try and implement the newest code pull request for fixing the overfetch situation with MT N-body tasks.


Thanks! Noted.
ID: 74667 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
niko

Send message
Joined: 2 Jan 22
Posts: 1
Credit: 224,824
RAC: 0
100 thousand credit badge
Message 74671 - Posted: 15 Nov 2022, 9:28:20 UTC

Hy everyone...

Since I use Science-United project organization I repeatedly get the following error.


Milkyway@Home: Notice from BOINC
This project is using an old URL. When convenient, remove the project, then add http://milkyway.cs.rpi.edu/milkyway/


How can I solve that?


thx in advance
ID: 74671 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
Profilemikey
Avatar

Send message
Joined: 8 May 09
Posts: 2984
Credit: 497,604,288
RAC: 194,078
300 million credit badge13 year member badgeextraordinary contributions badge
Message 74672 - Posted: 15 Nov 2022, 11:54:26 UTC - in response to Message 74671.  

Hy everyone...

Since I use Science-United project organization I repeatedly get the following error.


Milkyway@Home: Notice from BOINC
This project is using an old URL. When convenient, remove the project, then add http://milkyway.cs.rpi.edu/milkyway/


How can I solve that?


thx in advance


just ignore it is the best thing or you can remove Milkyway thru Science United and then add it back in again which should fix the problem, the key to removing the Project though is any Milkyway tasks on your computer will be removed and you will have to get all new ones after your sign back up again. In Linux there is a way to go in and edit the file that has the Project listings but I don't know if that works in Windows or not, if you could edit the Project listings then all you have to do is shut down and then restart Boinc after you are done editing and no tasks would be lost.
ID: 74672 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
Link
Avatar

Send message
Joined: 19 Jul 10
Posts: 379
Credit: 16,900,480
RAC: 13,016
10 million credit badge12 year member badge
Message 74673 - Posted: 15 Nov 2022, 14:15:39 UTC - in response to Message 74672.  

In Linux there is a way to go in and edit the file that has the Project listings but I don't know if that works in Windows or not, if you could edit the Project listings then all you have to do is shut down and then restart Boinc after you are done editing and no tasks would be lost.

BOINC uses same files on Windows, so the procedure is exactly the same, but you have to shut down BOINC first, than edit the files, otherwise the changes will be overwritten when BOINC shuts down.

You need to edit

client_state.xml
account_milkyway.cs.rpi.edu_milkyway.xml
statistics_milkyway.cs.rpi.edu_milkyway.xml (optional)

Change the current Milkyway Master-URL in those to
<master_url>http://milkyway.cs.rpi.edu/milkyway/</master_url>


If you have any tasks running from milkyway, you also need to edit boinc_task_state.xml in the corresponding slot directories and change the Master-URL in each of those files to
<project_master_url>http://milkyway.cs.rpi.edu/milkyway/</project_master_url>
That step can be omitted if you suspend all not started Milkyway tasks and finish the running ones before shutting down BOINC.

Or like mikey said, ignore the message, although one day you might need to make those changes.
.
ID: 74673 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
Profilemikey
Avatar

Send message
Joined: 8 May 09
Posts: 2984
Credit: 497,604,288
RAC: 194,078
300 million credit badge13 year member badgeextraordinary contributions badge
Message 74676 - Posted: 16 Nov 2022, 11:50:07 UTC - in response to Message 74673.  

In Linux there is a way to go in and edit the file that has the Project listings but I don't know if that works in Windows or not, if you could edit the Project listings then all you have to do is shut down and then restart Boinc after you are done editing and no tasks would be lost.


BOINC uses same files on Windows, so the procedure is exactly the same, but you have to shut down BOINC first, than edit the files, otherwise the changes will be overwritten when BOINC shuts down.


Thanks Link I now know the answer!!
ID: 74676 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote

Message boards : News : Server Issues

©2022 Astroinformatics Group