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Connection timeout to milkyway.cs.rpi.edu

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Jake

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Message 74734 - Posted: 3 Dec 2022, 21:24:15 UTC

Setup a new pc and installed boinc, as I normally do. I attached world community grid without issue, but milkyway wasn't able to attach. So I left it for a few days thinking the server was down. A few attempts later and I'm still not getting a connection, and also don't see any chatter about the server being down anywhere online either, so I start digging.

Keep in mind, this whole time I've been using the internet without a problem, except for milkyway's website. I tried connecting to milkyway.cs.rpi.edu, rpi.edu, and their respective IP's 128.113.126.23 and 128.113.0.2 to try and eliminate DNS or anything weird. Pings go unanswered and http requests are dropped. The only way I can connect (and post this message) is connecting my network to a hotspot.

Again, every other website works, it's just milkyway's that doesn't.

I'm wondering why it seems they've blacklisted my IP?

I have a milkyway boinc machine at a different IP's and it's working still, so it seems to be my IP and not my account.

I'd like to get to the bottom of this so I can get my GPU back to work, or at least know if this cant be fixed so I can switch to a different project.

Thanks for everyone's time!
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Profile Keith Myers
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Message 74735 - Posted: 3 Dec 2022, 21:44:11 UTC
Last modified: 3 Dec 2022, 21:44:41 UTC

The MW servers are configured to not respond to pings. So that is normal.

You mention http requests. The MW servers are all set up as https. So maybe an outdated URL in BOINC.

Have you tried setting Event Logging option http_debug in the Manager to get a trace of the connection attempt when you attempt to Join?

What is the URL that you are trying to use in the Add Project dialog?

Should be https://milkyway.cs.rpi.edu/milkyway/

If your client is old it may be trying to use outdated URL's. Most projects have migrated to https connections. You should be using an updated client and Manager.
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Message 74736 - Posted: 4 Dec 2022, 0:53:45 UTC - in response to Message 74735.  

http was a bit misleading, my apologies. I'm talking about connecting to https://milkyway.cs.rpi.edu from my web browser in an effort to simplify the situation.

I'm very confident it's not a boinc issue at this point, since firefox cant resolve MW's web address or IP from my home network. I cant even open this forum from home. The same holds true for the root domain rpi.edu

I can try gathering those logs you mentioned if you think it'll shine some light on this problem, but since firefox cant even connect to the website without being on a 4g hotspot i believe the issue is elsewhere.
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Message 74737 - Posted: 4 Dec 2022, 1:15:51 UTC - in response to Message 74736.  

I agree with your troubleshooting conclusion. The problem exists outside of Boinc if a browser can't resolve the website.
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Message 74738 - Posted: 4 Dec 2022, 4:36:13 UTC - in response to Message 74737.  

I agree with your troubleshooting conclusion. The problem exists outside of Boinc if a browser can't resolve the website.


My Win7 machine would not connect because of some networking update that would come thru to my Win7 pc's, 2 of them flat out refused to connect, I did a new install of Win10 and they both connected just fine.
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Message 74739 - Posted: 4 Dec 2022, 9:12:07 UTC
Last modified: 4 Dec 2022, 9:20:54 UTC

Try using Google DNS instead of what you get from your ISP, 8.8.8.8 and 8.8.4.4. Helped me a lot of times when using WiFi in hotels. If that doesn't help, post the requested http_debug log.



My Win7 machine would not connect because of some networking update that would come thru to my Win7 pc's, 2 of them flat out refused to connect, I did a new install of Win10 and they both connected just fine.
The computer can connect when using different internet connection, so the issue is not on the computer, it's a network issue.
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Message 74740 - Posted: 5 Dec 2022, 4:33:34 UTC - in response to Message 74739.  

It's not a DNS issue, the computer looks up MW's IP correctly, it's the step after where it tries to talk to MW that fails. Nevertheless i set DNS to 8.8.8.8 for completeness, and the problem persists.

As requested, here's the boinc log with http_debug turned on

https://someplacein.space/share/boinc_milkyway_http_log.txt

I turned the flag on, restarted the pc, opened boinc manager, clicked add project, selected milkyway, clicked next, it displayed its 'communication' animation for a while then said 'failed to add. please try again later'
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Message 74741 - Posted: 5 Dec 2022, 15:33:03 UTC - in response to Message 74740.  

Hmm... that's not much. Was there nothing more after "Trying 128.113.126.23:443..."?

Can you open https://rpi.edu/ and https://cs.rpi.edu/ in your web browser? Last one redirects to https://science.rpi.edu/computer-science.
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Message 74749 - Posted: 8 Dec 2022, 1:38:38 UTC - in response to Message 74741.  
Last modified: 8 Dec 2022, 1:39:00 UTC

Took a bit to get back on this project.

Was there nothing more after "Trying 128.113.126.23:443..."?

That'd be a negative, it tries to connect and, i'm assuming, times out and gives up.

As for those three url's, also no luck. They timeout after 30 seconds or so as well. cs.rpi.edu never redirects either, presumably because it never connected to begin with.

I'm at a loss for what else I can do to fix this. I'm under the impression rpi.edu has blacklisted my ip. afaik MW was working at my previous house before I moved, but at this new house I don't think it's ever worked. All that's changed on my end is my ISP and external IP.
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Message 74750 - Posted: 8 Dec 2022, 13:12:33 UTC - in response to Message 74749.  

Took a bit to get back on this project.

Was there nothing more after "Trying 128.113.126.23:443..."?

That'd be a negative, it tries to connect and, i'm assuming, times out and gives up.

As for those three url's, also no luck. They timeout after 30 seconds or so as well. cs.rpi.edu never redirects either, presumably because it never connected to begin with.

I'm at a loss for what else I can do to fix this. I'm under the impression rpi.edu has blacklisted my ip. afaik MW was working at my previous house before I moved, but at this new house I don't think it's ever worked. All that's changed on my end is my ISP and external IP.


Your quad core is getting and returning tasks, did you do something different with this other pc? Is it perhaps behind a VPN? If so try turning it off for a few minutes just to see if it connects and if so then you can move your location to someplace else within the VPN that does work.
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Message 74751 - Posted: 8 Dec 2022, 13:55:16 UTC - in response to Message 74749.  

All that's changed on my end is my ISP and external IP.

Maybe rpi.edu is blacklisted by your new ISP?
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Message 74752 - Posted: 9 Dec 2022, 2:27:22 UTC - in response to Message 74751.  

All that's changed on my end is my ISP and external IP.


Maybe rpi.edu is blacklisted by your new ISP?


Or not authorized thru their a/v program
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Message 74753 - Posted: 9 Dec 2022, 6:08:39 UTC - in response to Message 74750.  

The machine that is returning results is in a different city, no vpn or anything fancy, just a whole different location all together.
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Message 74754 - Posted: 9 Dec 2022, 6:09:55 UTC - in response to Message 74751.  

Maybe rpi.edu is blacklisted by your new ISP?


That's possible. I'll see if i can get ahold of them and ask about this.
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Message 74755 - Posted: 9 Dec 2022, 6:16:08 UTC - in response to Message 74752.  

Or not authorized thru their a/v program


a/v = antivirus? I don't run antivirus on my Linux machines (the machine i'm trying to use is running ubuntu), and this problem persists on multiple devices with different OS's as well, only on my home network. If i connect the machine i'm trying to use to my cellular hot spot it connects to MW without issue.

Next step is verify my ISP isn't meddling with my connection, then try a spare router with default configs to make sure I didn't goof anything up on my home network. If neither of those work I'll be SOL it seems
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Message 75069 - Posted: 20 Feb 2023, 11:00:41 UTC
Last modified: 20 Feb 2023, 11:01:54 UTC

ive a similiar issue in regard of connecting to milkyway@home be it boinc or the website itself. After taking some time to dig whats going on i found a explanation.
first of all. My internet is working fine for almost everything 99,9% of sites services (that i use/know) work, milkyway was the only thing reliabely not being accessable/timing out. Not only milkyway or cs but it seemed like the entire rpi.edu domain was timing out.
It cant exactly say since when its been the case but i would say atleast 3 months likely more.

The pattern i noticed in my tests were that once i force a reconnect to my ISP and get a new IPv4/v6 Adress i can access milkyway for an uncertain amount of hours but at some point the access seem to be dropped.
I host a Tor Bridge Node (NOT EXIT) at home since years but it seems to the root of this issue because since i unplugged it ive no issues with milkyway at home at all.
Now the only possible explanation ive to that is that somewhere on the way or at cs.rpi.edu is a blacklist in place that blocks every or certain IPs thats associated with a Tor Node. The ips of tor nodes are public data but normaly only EXIT nodes are affected by restrictions.

i hope there is a way to get this guess verified or officialy denied.
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Message 75070 - Posted: 20 Feb 2023, 11:51:31 UTC - in response to Message 75069.  

ive a similiar issue in regard of connecting to milkyway@home be it boinc or the website itself. After taking some time to dig whats going on i found a explanation.
first of all. My internet is working fine for almost everything 99,9% of sites services (that i use/know) work, milkyway was the only thing reliabely not being accessable/timing out. Not only milkyway or cs but it seemed like the entire rpi.edu domain was timing out.
It cant exactly say since when its been the case but i would say atleast 3 months likely more.

The pattern i noticed in my tests were that once i force a reconnect to my ISP and get a new IPv4/v6 Adress i can access milkyway for an uncertain amount of hours but at some point the access seem to be dropped.
I host a Tor Bridge Node (NOT EXIT) at home since years but it seems to the root of this issue because since i unplugged it ive no issues with milkyway at home at all.
Now the only possible explanation ive to that is that somewhere on the way or at cs.rpi.edu is a blacklist in place that blocks every or certain IPs thats associated with a Tor Node. The ips of tor nodes are public data but normaly only EXIT nodes are affected by restrictions.

i hope there is a way to get this guess verified or officialy denied.


One thing that could be your problem is that "Tor Nodes create tunnels that conceal a users identity", ie you are using a VPN, if your identity is hidden then you can't use the site, I have no clue about the rest of rpi though that does seem strange unless you are trying to get to places that require a log-in.
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Message 75071 - Posted: 20 Feb 2023, 13:33:06 UTC - in response to Message 75070.  

One thing that could be your problem is that "Tor Nodes create tunnels that conceal a users identity", ie you are using a VPN, if your identity is hidden then you can't use the site, I have no clue about the rest of rpi though that does seem strange unless you are trying to get to places that require a log-in.


The system running boinc ISNT connecting via Tor, the Node is a seperate System in my network but under the same public IP.
Also just for context an entry/bridge node doesnt talk to clear-net websites it only directs encrypted traffic to other Tor nodes.
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Message 75072 - Posted: 21 Feb 2023, 4:29:20 UTC - in response to Message 75071.  

One thing that could be your problem is that "Tor Nodes create tunnels that conceal a users identity", ie you are using a VPN, if your identity is hidden then you can't use the site, I have no clue about the rest of rpi though that does seem strange unless you are trying to get to places that require a log-in.


The system running boinc ISNT connecting via Tor, the Node is a seperate System in my network but under the same public IP.
Also just for context an entry/bridge node doesnt talk to clear-net websites it only directs encrypted traffic to other Tor nodes.


Then I have no clue, it works from my home to MW but it IS slow sometimes, I just put the slowness down to lots of people connecting and my pc was waiting it's turn. For instance getting in to post this reply showed no lag at all, but it's also 11:30PM here on the East Coast of the US, 10:30PM at MW
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