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Message 76592 - Posted: 7 Nov 2023, 23:01:03 UTC

I removed my milkyway project and tried to login as existing user, but i could not remember my password.
So i entered my email address in the dialog for "Forgot your password", but it will not take my email address,
it always says
EMAIL failed Can't send email to  ...<my email> 

yeh, i double checked the spelling as it's a globally common error
I wish the error message said why it can't send me email
Also, i am using the
https://milkyway-new.cs.rpi.edu/milkyway/

project address
I also, just for grins, tried logging in as anew user but then it says my email is already in use.
TIA
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Mway01902

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Message 76596 - Posted: 8 Nov 2023, 1:33:27 UTC - in response to Message 76592.  

Reading your misspelled subject, I wondered if you're on the site you think your on :)
Staying on topic, Milkyway seems to use a filtering service that won't allow certain email domains.
Your email in use was probably accepted when they weren't using a filter.
The filter isn't from this recent server update.
Mostly the disposable email types are blocked.
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Mway01902

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Message 76598 - Posted: 8 Nov 2023, 1:55:14 UTC - in response to Message 76592.  

To get on this board, aren't you using the email and password for the account?
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Profile Kevin Roux
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Message 76599 - Posted: 8 Nov 2023, 3:38:13 UTC - in response to Message 76592.  

The "Forgot Password?" function is not working right now.
It is on the list of known issues for the server that I am trying to fix.
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Message boards : Number crunching : trouble re-upping to milkyqay@home

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