Welcome to MilkyWay@home

trouble re-upping to milkyqay@home

Message boards : Number crunching : trouble re-upping to milkyqay@home
Message board moderation

To post messages, you must log in.

AuthorMessage
Profile Cat22
Avatar

Send message
Joined: 26 May 20
Posts: 23
Credit: 672,564,005
RAC: 38,022
Message 76592 - Posted: 7 Nov 2023, 23:01:03 UTC

I removed my milkyway project and tried to login as existing user, but i could not remember my password.
So i entered my email address in the dialog for "Forgot your password", but it will not take my email address,
it always says
EMAIL failed Can't send email to  ...<my email> 

yeh, i double checked the spelling as it's a globally common error
I wish the error message said why it can't send me email
Also, i am using the
https://milkyway-new.cs.rpi.edu/milkyway/

project address
I also, just for grins, tried logging in as anew user but then it says my email is already in use.
TIA
ID: 76592 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
Mway01902

Send message
Joined: 24 Sep 23
Posts: 6
Credit: 159,687
RAC: 107
Message 76596 - Posted: 8 Nov 2023, 1:33:27 UTC - in response to Message 76592.  

Reading your misspelled subject, I wondered if you're on the site you think your on :)
Staying on topic, Milkyway seems to use a filtering service that won't allow certain email domains.
Your email in use was probably accepted when they weren't using a filter.
The filter isn't from this recent server update.
Mostly the disposable email types are blocked.
ID: 76596 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
Mway01902

Send message
Joined: 24 Sep 23
Posts: 6
Credit: 159,687
RAC: 107
Message 76598 - Posted: 8 Nov 2023, 1:55:14 UTC - in response to Message 76592.  

To get on this board, aren't you using the email and password for the account?
ID: 76598 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote
Profile Kevin Roux
Volunteer moderator
Project administrator
Project developer
Project tester
Project scientist
Avatar

Send message
Joined: 9 Aug 22
Posts: 82
Credit: 2,849,601
RAC: 6,880
Message 76599 - Posted: 8 Nov 2023, 3:38:13 UTC - in response to Message 76592.  

The "Forgot Password?" function is not working right now.
It is on the list of known issues for the server that I am trying to fix.
ID: 76599 · Rating: 0 · rate: Rate + / Rate - Report as offensive     Reply Quote

Message boards : Number crunching : trouble re-upping to milkyqay@home

©2024 Astroinformatics Group